sarahintampa's posterous http://sarahintampa.posterous.com Most recent posts at sarahintampa's posterous posterous.com Tue, 24 May 2011 13:53:00 -0700 Why Quora Thinks I'm a Scraper: I Use RSS http://sarahintampa.posterous.com/why-quora-thinks-im-a-scraper-i-use-rss-0 http://sarahintampa.posterous.com/why-quora-thinks-im-a-scraper-i-use-rss-0

As an RSS junkie who prefers the firehose to the filtering, I reached out to the folks at Quora not too long ago to inquire about RSS feeds. Specifically those for people's answers. That way, I could follow what the most interesting people on Quora were saying about things. Via RSS, I could read these thoughts in my news reader of choice. Although Quora didn't have RSS feeds at the time for this, the company implemented them. For me! What wonderful people, I thought. 

But then...

As I took advantage of more and more RSS feeds, all of which Quora provides on their website, setting them up in my own RSS readers (both Google Reader and NetNewsWire, a popular desktop reader for Mac), I hit a wall. A wall called "503: Service Unavailable." 

Apparently, there's a limit to how much RSS you can consume before you become persona non grata at Quora. 

503_service_unavailable

(Yeah, sorry. You don't get to see my open tabs and bookmarks in my screenshot.)

See that? Quora thinks I'm a scraper! You know, someone who has evil intentions to suck in all of Quora's content for my own nefarious purposes! Mwah-ha-ha-ha! 

Except I'm not. I just like using RSS. 

So what's Quora doing about it now? Helpfully unblocking my IP because clearly, I'm just a harmless RSS user and online journalist who likes to read Quora as a bunch of feeds? 

Nothing. 

It's been many days since I first reported the problem and provided my IP address so the company could "research" this. My request for a status update on the situation, sent over a week ago, has gone unanswered. 

I know Quora's like, really really busy being a startup and turning down offers and all. But still. Weeks without Quora access? Did you really think I wasn't going to blog about this? 

 

Here's a history of my exchanges with the team there, names withheld/removed. 

Read from bottom up. 

Please, give me Quora back! And please, let me keep my RSS feeds.

=======================================================

 

Sarah Perez ✆ to

May 16 (8 days ago)

Any update on this? I find this upsetting. I'm not scraping the site! What have you discovered in your research?

 

Sarah

- Hide quoted text -

 

On Thu, May 12, 2011 at 4:06 PM, Sarah Perez <sarahperez@gmail.com> wrote:

[IP address redacted]

 

On Thu, May 12, 2011 at 3:49 PM, <@quora.com> wrote:

Hi Sarah,

I'm taking over some things for , who forwarded your message along to me to see if I could help you out!  I'm really sorry to hear that you've been having trouble accessing the website.  Do you think you could let us know your IP address? Once we have that I can try to figure out what's been going wrong.  If you don't know your IP address, you can visit a site like http://whatismyip.akamai.com/ and copy the numbers it returns back in the email.  Then hopefully we can fix things and get you back on Quora soon!

Thanks,


User Operations

Quora

 

On Thu, May 12, 2011 at 7:20 AM, Sarah Perez <sarahperez@gmail.com> wrote:

Hi, 

Remember when I asked about RSS support for Quora? (See below for a refresher)

Could this be causing a problem with my IP address somehow being seen as a "scraper?" I subscribe to a lot of RSS feeds from Quora now, including in Google Reader and a desktop news reader program. However, I'm not doing any scraping of the website.

But I'm getting this message on Quora now:

503 Service Unavailable

The server is currently unavailable. Please try again at a later time.

Our automated scripts have detected a possible scraper from this IP address. If you feel we have made an error, please email info@quora.com. Sorry for the inconvenience. Thanks.

Can you please fix this for me?

 

Sarah Perez

 

On Fri, Dec 17, 2010 at 3:02 PM,  <@quora.com> wrote:

Glad to hear it.

 

On Dec 17, 2010, at 12:00 PM, Sarah Perez wrote:

Wow, just like that? Awesome! Thank you, thank you, thank you! You made my day!! 

Sarah

 

On Fri, Dec 17, 2010 at 1:26 PM,  <@quora.com> wrote:

Hi,

just implemented the feature and pushed it out last night. Answer only and question only RSS feeds should be working just as you requested.

Best,


On Dec 16, 2010, at 7:37 PM, Sarah Perez wrote:

Thank you! Would be a great tool for journos and bloggers...


Sent from my iPad

 

On Dec 16, 2010, at 2:47 PM,  <@quora.com> wrote:

Hey,

Thanks for clarifying. Right now we don't have a feed for just answers, but I can look into that for you.

Best,

 

On Dec 16, 2010, at 11:37 AM, Sarah Perez wrote:

This is what I want: 

http://www.quora.com/username/answers/rss

Does that work? It gives me an error. 

I guess profile RSS will do, I just don't want the feed cluttered with updates about new topics someone followed or questions they asked. I only want to track answers. Possible?

Sarah 

 

On Thu, Dec 16, 2010 at 2:21 PM, <@quora.com> wrote:

Hi Sarah,

I believe that there are RSS feeds on profile and topic pages:

http://www.quora.com/Quora-User-FAQs/When-will-Quora-add-RSS-support

Let me know if you have any problems with getting that to work.

Best,

 

On Dec 16, 2010, at 5:36 AM, Sarah Perez wrote:

> It's killing me that I can't follow people's answers via RSS feeds. There are CEOs of major corporations regularly answering questions here. Why can't I track their answers in Google Reader? Please!!! I'm begging you!!!! RSS!

>

> Sarah Perez

 

 

 

 

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http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/10GOWdnczFD sarahintampa sarahintampa
Tue, 24 May 2011 13:53:00 -0700 Why Quora Thinks I'm a Scraper: I Use RSS http://sarahintampa.posterous.com/why-quora-thinks-im-a-scraper-i-use-rss http://sarahintampa.posterous.com/why-quora-thinks-im-a-scraper-i-use-rss

As an RSS junkie who prefers the firehose to the filtering, I reached out to the folks at Quora not too long ago to inquire about RSS feeds. Specifically those for people's answers. That way, I could follow what the most interesting people on Quora were saying about things. Via RSS, I could read these thoughts in my news reader of choice. Although Quora didn't have RSS feeds at the time for this, the company implemented them. For me! What wonderful people, I thought. 

But then...

As I took advantage of more and more RSS feeds, all of which Quora provides on their website, setting them up in my own RSS readers (both Google Reader and NetNewsWire, a popular desktop reader for Mac), I hit a wall. A wall called "503: Service Unavailable." 

Apparently, there's a limit to how much RSS you can consume before you become persona non grata at Quora. 

503_service_unavailable

(Yeah, sorry. You don't get to see my open tabs and bookmarks in my screenshot.)

See that? Quora thinks I'm a scraper! You know, someone who has evil intentions to suck in all of Quora's content for my own nefarious purposes! Mwah-ha-ha-ha! 

Except I'm not. I just like using RSS. 

So what's Quora doing about it now? Helpfully unblocking my IP because clearly, I'm just a harmless RSS user and online journalist who likes to read Quora as a bunch of feeds? 

Nothing. 

It's been many days since I first reported the problem and provided my IP address so the company could "research" this. My request for a status update on the situation, sent over a week ago, has gone unanswered. 

I know Quora's like, really really busy being a startup and turning down offers and all. But still. Weeks without Quora access? Did you really think I wasn't going to blog about this? 

 

Here's a history of my exchanges with the team there, names withheld/removed. 

Read from bottom up. 

Please, give me Quora back! And please, let me keep my RSS feeds.

=======================================================

Sarah Perez ✆ to

May 16 (8 days ago)

Any update on this? I find this upsetting. I'm not scraping the site! What have you discovered in your research?

 

Sarah

- Hide quoted text -

 

 

On Thu, May 12, 2011 at 4:06 PM, Sarah Perez <sarahperez@gmail.com> wrote:

[IP address redacted]

 

 

On Thu, May 12, 2011 at 3:49 PM, <@quora.com> wrote:

Hi Sarah,

 

I'm taking over some things for , who forwarded your message along to me to see if I could help you out!  I'm really sorry to hear that you've been having trouble accessing the website.  Do you think you could let us know your IP address? Once we have that I can try to figure out what's been going wrong.  If you don't know your IP address, you can visit a site like http://whatismyip.akamai.com/ and copy the numbers it returns back in the email.  Then hopefully we can fix things and get you back on Quora soon!

 

Thanks,

 


User Operations

Quora

 

 

On Thu, May 12, 2011 at 7:20 AM, Sarah Perez <sarahperez@gmail.com> wrote:

Hi, 

 

Remember when I asked about RSS support for Quora? (See below for a refresher)

 

Could this be causing a problem with my IP address somehow being seen as a "scraper?" I subscribe to a lot of RSS feeds from Quora now, including in Google Reader and a desktop news reader program. However, I'm not doing any scraping of the website.

 

 

But I'm getting this message on Quora now:

 

503 Service Unavailable

 

The server is currently unavailable. Please try again at a later time.

 

Our automated scripts have detected a possible scraper from this IP address. If you feel we have made an error, please email info@quora.com. Sorry for the inconvenience. Thanks.

 

 

Can you please fix this for me?

 

 

Sarah Perez

 

 

On Fri, Dec 17, 2010 at 3:02 PM,  <@quora.com> wrote:

Glad to hear it.

 

 

 

On Dec 17, 2010, at 12:00 PM, Sarah Perez wrote:

 

Wow, just like that? Awesome! Thank you, thank you, thank you! You made my day!! 

 

Sarah

 

On Fri, Dec 17, 2010 at 1:26 PM,  <@quora.com> wrote:

Hi,

 

just implemented the feature and pushed it out last night. Answer only and question only RSS feeds should be working just as you requested.

 

Best,

 

 

 

On Dec 16, 2010, at 7:37 PM, Sarah Perez wrote:

 

Thank you! Would be a great tool for journos and bloggers...

 

Sent from my iPad

 

On Dec 16, 2010, at 2:47 PM,  <@quora.com> wrote:

 

Hey,

 

Thanks for clarifying. Right now we don't have a feed for just answers, but I can look into that for you.

 

Best,

 

 

 

 

On Dec 16, 2010, at 11:37 AM, Sarah Perez wrote:

 

This is what I want: 

 

http://www.quora.com/username/answers/rss

 

Does that work? It gives me an error. 

 

I guess profile RSS will do, I just don't want the feed cluttered with updates about new topics someone followed or questions they asked. I only want to track answers. Possible?

 

 

Sarah 

 

On Thu, Dec 16, 2010 at 2:21 PM, <@quora.com> wrote:

Hi Sarah,

 

I believe that there are RSS feeds on profile and topic pages:

http://www.quora.com/Quora-User-FAQs/When-will-Quora-add-RSS-support

 

Let me know if you have any problems with getting that to work.

 

Best,

 

 

 

On Dec 16, 2010, at 5:36 AM, Sarah Perez wrote:

 

> It's killing me that I can't follow people's answers via RSS feeds. There are CEOs of major corporations regularly answering questions here. Why can't I track their answers in Google Reader? Please!!! I'm begging you!!!! RSS!

>

> Sarah Perez

 

 

 

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Wed, 23 Feb 2011 14:51:45 -0800 Crazy Mac Shortcuts http://sarahintampa.posterous.com/crazy-mac-shortcuts http://sarahintampa.posterous.com/crazy-mac-shortcuts

Just learning of weird things Mac can do:

  • Ctrl + Option + Cmd + 8
  • Hold down shft, then hit minimize
  • highlight a word like --> tree then do Ctrl + Cmd + d

 

you can also select text then drag the text to a folder to create a file containing that text

 

you can also drag the file to a text field to paste the text

 

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Fri, 11 Feb 2011 11:25:00 -0800 MWC slots open http://sarahintampa.posterous.com/mwc-slots-open http://sarahintampa.posterous.com/mwc-slots-open

10:30-11 Monday 2/14
1-2 Monday 2/14
5:45 PM + Monday 2/14

3:30-4 Tues 2/15
5-5:45 Tues 2/15
6:45+ Tues 2/15

12:30-1 Wed 2/16
3:30-4 Wed 2/16
5:30+ Wed 2/16

 

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Wed, 22 Dec 2010 12:13:00 -0800 In Case You're Wondering What PR Sends Tech Bloggers for Xmas.... http://sarahintampa.posterous.com/in-case-youre-wondering-what-pr-sends-tech-bl http://sarahintampa.posterous.com/in-case-youre-wondering-what-pr-sends-tech-bl
  • Facebook sent a porcelain coffee mug & $75 charitable donation to DonorsChoose (We're helping a Florida school buy Nooks). This was, by far, the biggest gift this year:
  • VSCPR sent cookies with their logo iced on. 
  • Lookout sent a t-shirt and blanket. 
  • Opera sent homemade gingerbread cookies. 

Far too many PR folks have sent holiday greetings via email. Frankly, that's just spam. 

 

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Wed, 03 Nov 2010 13:49:00 -0700 Attempting the Big Switch http://sarahintampa.posterous.com/attempting-the-big-switch http://sarahintampa.posterous.com/attempting-the-big-switch

Just got a MacBook Pro, my first one. As someone who now has an iPhone, iPod Touch, and iPad already, this feels a little bit like I just sold my soul. But oooh. It's pretty. And fast. And that battery life is killer. 

But I'm not using it yet for work because I'm still installing things, transferring files, etc. 

Here are the first few things I'm struggling with, as a Mac newbie:

1. How do I live without Windows LIve Writer? Seriously. I want to cry. I'm looking at Ecto and Mars Edit right now. I'm getting angry.

2. Why isn't the Web browser full screen? I have to drag the little corners - what's up with that?

3. How can I import my passwords from Google Chrome on my Windows PC?

4. How can I run Google Chrome using switches, by the way? I have to use terminal? Crap. I need a whole book on this. On Windows, I just had to edit the file properties. Please tell me there's an easier way.

5. How do I hook up my Windows PC monitor to this Mac? I'm sure there's a cable/connector for this, just have to find it. 

6. Can I make things stop installing icons on the desktop? I like keeping the desktop clean, is there a way to never allow this to happen?

7. How do I Control + Backspace on a Mac? 

8. Crap, where's Backspace - it's just a delete button? We only need the one? 

10. Do I have to hold down two buttons to Page Down/Up? Or just give in and use the touchpad?

That's it for today. Day ONE... 

I'm sure I'll have more later. 

 

 

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Fri, 13 Aug 2010 18:40:00 -0700 Android Apps on my Galaxy S http://sarahintampa.posterous.com/android-apps-on-my-galaxy-s http://sarahintampa.posterous.com/android-apps-on-my-galaxy-s

Apps on the Samsung Galaxy S (which I play with, but husband uses - guess which apps are his!)

  • Twitter
  • Facebook
  • Foursquare
  • Advanced Task Killer
  • MOG
  • Yelp
  • Urbanspoon
  • Zillow
  • CBS Football
  • CNN Money & CNN
  • NYT
  • CBS News
  • NPR News
  • MLB News
  • ScoreCenter (ESPN)
  • Daily Briefing (app & widget)
  • USA Today
  • BBC News
  • Nook &  Kindle
  • Live Scores
  • YPMobile
  • Bable Fish Voice: Spanish (Joel uses to talk to his Spanish-speaking temp employee!)
  • Last.fm
  • Shazam
  • Fandango
  • Pandora
  • IMDB
  • Movies
  • TV.com
  • MobiTV
  • PhoneFlicks
  • mSpot movies
  • Bump
  • Amazon
  • Where
  • Layar
  • ShopSavvy
  • Congress
  • Where's My Droid
  • Metal Detector
  • Dolphin Browser
  • Color Flashlight
  • Fring

 

Google Apps (built-in & downloadable) are all awesome!

  • Gmail
  • Calendar
  • Maps
  • Navigation
  • Talk
  • Latitude
  • Places 
  • Goggles
  • Gesture Search (can't get double-flip working though!)
  • Google Sky Map
  • Google Translate
  • YouTube

Games/Silly (We're not huge gamers):

  • Word Search
  • Real Blackjack
  • Jewels
  • Solitaire
  • Find Differences
  • OpenSudoku
  • Mahjong
  • Steamy Window
  • Sudoku Free
  • Toss It
  • Robo Defense
  • Alchemy
  • Word Up!
  • Word Drop
  • Double Rainbow

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Fri, 07 May 2010 13:15:00 -0700 iPad Wi-Fi issue links http://sarahintampa.posterous.com/ipad-wi-fi-issue-links http://sarahintampa.posterous.com/ipad-wi-fi-issue-links

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http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/10GOWdnczFD sarahintampa sarahintampa
Sat, 03 Apr 2010 05:04:00 -0700 List of iPad Apps Recommended by Tech Blogs http://sarahintampa.posterous.com/list-of-ipad-apps-recommended-by-tech-blogs-3 http://sarahintampa.posterous.com/list-of-ipad-apps-recommended-by-tech-blogs-3

iBooks 

Kindle

Netflix

NYT Editor's Choice

WSJ

eBay

ABC Player

NPR

Tap Tap Radiation

Loopt Pulse

TweetDeck

Captain's Log

SGN's EXO-Planet ($6.99)

Pandora Radio

Marvel Comics - http://itunes.apple.com/us/app/marvel-comics/id350027738?mt=8

Epicurious Recipes and Shopping Lists: http://itunes.apple.com/us/app/epicurious-recipes-shopping/id312101965?mt=8

Gilt - http://itunes.apple.com/us/app/gilt-for-ipad/id363337072?mt=8

Aurora Feint 3 - http://itunes.apple.com/us/app/aurora-feint-3/id362847295?mt=8

Red Fish - http://itunes.apple.com/us/app/redfish-for-ipad/id364257022?mt=8

Kayak Flights - http://itunes.apple.com/us/app/kayak-flights/id363205965?mt=8

Scrabble - http://itunes.apple.com/us/app/scrabble/id284815117?mt=8

Yahoo Entertainment - http://itunes.apple.com/us/app/yahoo-entertainment/id363783657?mt=8

Gmail web app

 

LISTS

Gizmodo's BIG list: http://gizmodo.com/5507569/gizmodos-essential-ipad-apps

148Apps - http://www.148apps.com/news/ipad-must-have-apps-and-games/

AppAdvice - http://appadvice.com/appnn/2010/04/10-apps-download-ipad/ & http://appadvice.com/appnn/2010/04/top-5-free-ipad-apps/ & http://appadvice.com/appnn/2010/04/top-ipad-apps-sports-fan/

The Next Web - http://thenextweb.com/apple/2010/04/02/top-5-ipad-applications-bloggers

 

Others I Want

Skype

Blogazine

Zinio

Wired

StumbleUpon - http://itunes.apple.com/us/app/stumbleupon/id364194133?mt=8

Nota (piano app)

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Fri, 22 Jan 2010 13:11:20 -0800 Massive List of Analysts on Twitter! http://sarahintampa.posterous.com/massive-list-of-analysts-on-twitter http://sarahintampa.posterous.com/massive-list-of-analysts-on-twitter

Here's a list of analysts on Twitter. Help me crowdsource this into a public Twitter list! Share the link!

 

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Fri, 08 May 2009 10:59:41 -0700 Hosptial Food Spam, WTF? http://sarahintampa.posterous.com/hosptial-food-spam-wtf http://sarahintampa.posterous.com/hosptial-food-spam-wtf I've been getting the strangest spam emails lately. Here's a selection:

 ==================================
News TIP : Down in the Mouth: Hospital Food

 Hi,

 I thought the following story would be of interest to you:

 "Dear hungry patient" reads the invitation "submit your 'delicious'
hospital food here." And hundreds have. Photographs from all over the
world show you just how bad it can be. The full blog here.

 Best regards,

 Ben Cooper

 =====================================

 Here's a link to a new blog that collects photos of "delicious"
hospital meals from around the world.

 I'm not sure that this food will help anyone recover :-))

 http://hospitalfood.tumblr.com/

 Best,

 Reno

 =======================================

  
Here's a link to a new blog that collects photos of "delicious" hospital meals.

 I'm not sure that this food will help anyone recover :-))

 http://hospitalfood.tumblr.com/

 Best,

 Emilie Sonny

 ========================================

 Hello,

 Here's a link to a new blog that collects photos of "delicious" hospital meals.

 I know why some patients are REALLY hungry (poor patients...) !

 http://hospitalfood.tumblr.com/

 Best,

 Gerem Rooney

 ==========================================

 Here's a link to a new blog that collects photos of hospital food.

 Photographs from all over the world show you just how bad it can be.

 http://hospitalfood.tumblr.com/

 Best,

 Jason Donovan

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http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/10GOWdnczFD sarahintampa sarahintampa
Thu, 28 Aug 2008 14:24:07 -0700 Webhosting Issues http://sarahintampa.posterous.com/webhosting-issues http://sarahintampa.posterous.com/webhosting-issues

This is me that it happened to and the entire story is beyond ridiculous, to be honest. Since your comment in Google Reader implies you are sticking up for them, I think that it's important you hear the whole story from me, not just Martin's recap.

I was on vacation when my dad called me - his website was down. (I had created a WP blog on Dreamhost for him where all my sites were located). I checked his site and mine and all of them were down. I logged into the control panel and I saw I no longer had access to anything and it said my account was disabled. I checked to see if I had missed a payment and there was a charge of $71.90 - way too high for a normal monthly payment, which was concerning. Still, I tried to pay it, but because my account was disabled, I was not able to. I scoured through my email to find any sort of communication from them - I knew I had been paying my invoices, but I wanted to be sure. As it turns out, the day before I had received this email:

"Dear Sarah,

We have received a notice that there was a chargeback made by the
cardholder on your account. Please understand that disputed payments
(whether intentional or not) are a serious issue that negatively affect
our relationship with credit card processors. Disputed payments are in
violation of our Terms of Service and it is our policy to immediately
and permanently disable all accounts with disputed charges, and for this
reason you will need to take your business elsewhere. Please note there
are no exceptions to the chargeback policy.

If you would like to transfer domains you have registered with
DreamHost, we will need your full cooperation.

***Please read the following very carefully***

1. You will need to pay any fees related to the chargeback ($25.00 for each
dispute), the charges for any prorated used hosting, and for any domain
registrations used that remain unpaid as a result of the chargeback.
Additionally, you will need to pay for any free domain registrations
that came with hosting as a result of early termination of your hosting
account at the cost of $9.95.

2. The only method of payment that will be accepted is check or money
order in US Dollars. (Credit Card, Rewards, Gift Certificate, PayPal or
wire transfer will not be accepted.)

i. Check or money order should be made out to "DreamHost Web Hosting".
ii. Payment amount should be $10.95.
iii. Write "Account #354899" on the check or money order.
iv. Mail approved payment to:
DreamHost
PMB #257
417 Associated Rd.
Brea, CA 92821
USA.

* Please note that this address does accept overnight/expedited delivery
services, however since deliveries go to an off-site location they will
not be delivered to us immediately since we get mail deliveries twice a
week.

Note: Check payments are non-refundable!

3. When we receive your check, we will send you an automated email
telling you that your payment has been credited to your account. At this
point, you must send in a ticket alerting us that your payment has been
received so we can temporarily re-enable your account so you can
transfer your domains."

Now I knew for a FACT that I had done no such thing. I don't think I've ever had to "dispute charges" on anything in my life. But to be sure, I checked with my husband, Joel. Nope, he had not either. Having no idea why they would think that, I assumed there must be a mistake. As the day progressed, I put in 4 separate support tickets with no response. Meanwhile, all the websites were down. Increasingly upset and worried over what I assumed was just a misunderstanding, I searched for a phone number so I could call them. Guess what? They don't list one! No phone number! But I googled it and found some enterprising blogger had posted it for me.

I called the number but it's only a recording that directs you to their website. The end of the recording states that "voicemails left here will not be returned." Since they are my registrar too, not only are my sites down - I can't even access the domain names to point them elsewhere - like to a new webhost for example.

Since I had no other choice, I posted a money order to be sent to their PO Box. I overnighted it, which is as fast as postal mail can go. However, like their email says - they only check their postal mail twice per week, so I have no way of knowing when they will receive it.

The following day after putting in my 4 tickets and posting the money order, I finally receive a response to one of my support tickets. All it says is the exact same thing as the email said. I respond via email in case there is a human on the other side. I explain that I did not dispute any charges - there must be a mistake. I do get a response later on that day. After a few back and forths, I have the last 4 digits of the credit card and what it was used to purchase: My dad's domain name.

I called my dad. Yes, he did this. He forgot that he had given me the card and had recently been the victim of some scam that had a company deducting small amounts from his bank account. So he disputed the charges. I explained to him what was going on and he was obviously really upset. He said he would call Merchant Services again, explain it was a mistake on his part and would request that Dreamhost get their money. I had to tell him that it was too late, mistake or not, the damage is done and Dreamhost had ended our business relationship.

Today, the sites (4 of importance, including one business site my dad uses to sell his new book) have been down for days. Even though my tracking info confirms my money has arrived at their address, I still have to wait until they go to their PO Box to check their mail - only 2 x per week and no idea what days that will be. I then will receive an email at which point I can put in another support ticket and request my account to be temporarily re-enabled. I then have to backup all my data and move my domains to a new registrar. There is no way to speed up the process.

Now, just because Dreamhost has provided you with good tech support via email in the past, you cannot seriously tell me that this is a good way to run a company! If this had been your business's website, you would be dying!! I highly recommend you reconsider your relationship with a company that doesn't allow you to EVER under any circumstances speak to a human being on the phone and has a ONE STRIKE and you're out rule with no exceptions.

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http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/10GOWdnczFD sarahintampa sarahintampa
Mon, 04 Aug 2008 14:57:49 -0700 My 2nd blog post http://sarahintampa.posterous.com/my-2nd-blog-post-1 http://sarahintampa.posterous.com/my-2nd-blog-post-1

Content Ideas & Dashboards, Blogging Tools

popurls® | popular urls to the latest web buzz
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James Governor's Monkchips » The Designer Who Gave Us Fail Whale and Showing The Whale
An industry analyst blog looking at software ecosystems and convergence
The Upper Westside Journal

Twitter Treats

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]]>
http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/10GOWdnczFD sarahintampa sarahintampa
Mon, 04 Aug 2008 14:07:09 -0700 My First Blog Post http://sarahintampa.posterous.com/my-first-blog-post-1159 http://sarahintampa.posterous.com/my-first-blog-post-1159

Bookmarks

Cemaphore | MailShadow® for Google Apps
CBC News Interactive: Real estate
BlackBerry Bold vs. iPhone 3G: yeah, we definitely went there : Boy Genius Report
DropCard :: Share contact info easily
AbleBrains: What's Your Social Quotient? A Method for Assessing Social Media Risk
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My thoughts on social networking applications. » Blog Archive » 30 Friendfeed non tech related rooms
Social Media: Get Productive with Social Media (and Stay Sane)
Video: Group Policy Settings for IE History
Bloggers Are Terrible Writers
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Identi.ca gets replies tab, clones already appearing
Gnip: Grand Central Station for the Social Web - ReadWriteWeb
Internet Memes
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Followup to PR Agencies pitching Bloggers - an Interview with Justin Kistner of Voce Communications : The Blog Herald
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Original Signal - Transmitting Web 2.0
The Masterplan | There is none
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Find the $0.99 Movie of the Week on iTunes - 99Rental.com
100 Excellent Free WordPress Themes | Developer's Toolbox | Smashing Magazine
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New Microsoft Office Facebook Apps | Sarah In Tampa | Channel 10
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Tags Are Not Categories - Got It? « Lorelle on WordPress
WordPress â⊘º Support » Add category via SQL
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Moving from Typepad to Wordpress - How To ( Part 1 )
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BNET Today | Management, Strategy, Work Life Skills & Advice for Professionals
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blog.philcrissman.com The Most Visited Blog On The Web by Phil Crissman
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What Will the Internet Tell My Great-Great-Grandkids? -- Derek Hatchard blogs on
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Apartment Therapy - Top Ten: Ways to Liberate Your Printer
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Ten Reasons Why You Should Upgrade to MT 4 Instead of WP 2.3 // Plasticmind Blog
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Geek To Live: Power replacements for built-in Windows utilities - Lifehacker
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Pattern Recognition » Blog Archive » Technophobia or payola?
Tech Watch | InfoWorld Staff | InfoWorld | Google rep glib on enterprise play | September 18, 2007 11:56 AM | By Jason Snyder
BlackBerry Software Downloads - T-Mobile
Latest Operating System Available For Each Blackberry Device - BlackBerryForums.com : Your Number One BlackBerry Community
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Everything TypePad: Introducing TypePad for iPhone and iPod touch
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PDF to Word Conversion
Watch and Share Any Video and Image On Your Mobile Phone Now, For Free | mofonow
iPhone Central: iPhone Hacking Kit, the next generation
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iPhone unlocked: AT&T loses iPhone exclusivity, August 24, 2007, 12:00PM EDT - Engadget
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